'What Does Excellent Customer Service Mean To You?' Part 2 (Click Image Below)

Put yourself in the customer's shoes. What good or bad customer service experiences have you had? What made those experiences positive or negative?

How To Write A Cover Letter

Create Effective Bullet Points That Highlight Your Skills {Resume Help}

Simply stating tasks that were done, is not nearly as powerful as showing the result of the actions preformed. Employers like to see that you get results making you a valuable asset to their company. Whenever possible don't just say you did something, show the outcome of it.

How To Follow Up On A Job Application

Following up on applications is often an important step in the hiring process. City and government jobs often reach back out to applicants without any follow up necessary. This is because they often have a separate department in charge of recruiting new employees and looking through applications. However, most other places require you either go in  person to speak with the hiring manager, or attempt to get in contact with them over the phone.

 2 Week Summer Work Opportunity

HOW TO ANSWER THE QUESTION: TELL ME ABOUT A TIME A CUSTOMER WAS UPSET. HOW DID YOU HANDLE THE SITUATION? (CLICK IMAGE)

Homeless Shelter Volunteer Application (Minors must have an adult present and only work behind the counter)

 

1. Meal volunteer: sign up to donate a meal, please see link below for more information and to sign up.

https://btohome.org/meal-services

 

2. Shelter volunteer: help during breakfast or lunch (set up, serve, clean, organize). Below is the time for each,

Breakfast: 6am -9:30am 

Lunch: 11:15am - 2pm 

 

3. Activities volunteer: conduct an activity with the clients. Ex: art class, yoga, meditation, etc. 

Volunteer Opportunities At Homeless Shelter

 

1 Minute STAR Technique For Answering Interview Questions

 

NAIL THE TOP 3 COMMON INTERVIEW QUESTIONS (CLICK 'READ MORE' FOR ARTICLE)

I Got The Interview! How Do I Answer The Questions?

Here is how to answer common questions in a way that makes you shine!

INTERVIEW PREPARATION VIDEO

                          HERE IS AN EXCELLENT RESOURCE FOR BRUSHING UP INTERVIEW SKILLS